Problem
Providing support shouldn’t mean endless paperwork.
Writing up visits. Chasing forms. Keeping property checks up to date. The admin adds up—and takes time away from the people you support.
Supported housing software for UK providers
Focus on Support.
We'll Handle the Rest.
Casie brings support notes, support plans, risk assessments and tenant records together, so your team can focus on the people you support.
Recording
04:12
Prompt
Ask about the GP appointment last Thursday
Risk identified
Physical Health
Tablets not collected for two weeks
Transcribing
I didn’t go in the end. And I’ve not picked up my tablets for two weeks.
How it works
Every session, written up and filed in three steps.
Magic Pen
Clear support notes in one tap.
Workers type what happened in their own words. Magic Pen helps turn that information into a structured draft. Staff check the details and make any corrections before saving the note.
AdamSupport session · today
met Adam at home this afternoon. said sleeping better since keeping a regular bedtime. asked about food, said cooking at home more and had made a shopping list. looked at list together and talked through simple meals he wanted to try.
The platform
Your tenants, properties and support. All in one place.
Tenant profiles
Details, support plans, risks and history. One connected record for each tenant.
Digital sign-ups
From first details to signed documents, on your phone.
Properties and rooms
See who lives where, and which rooms are available.
Support plans
Clear objectives, practical steps and progress you can see.
Weekly contact
See who still needs a visit before the week runs out.
Risk assessments
Review suggested risks and keep a clear plan for each person.
Support file exports
Choose a date range. Download the records already in Casie.
Built for the whole team.
For support workers
Your whole caseload in your pocket.
- Write up a session in minutes, not hours.
- See who’s due a visit and what happened last time.
- Sign up new tenants on your phone, with no paper forms.
For managers
See the whole service at a glance.
- Every tenant, room and support session, live on one dashboard.
- Spot missed contacts and overdue checks early.
- Download any tenant’s file in one tap.
In daily use by real support teams.
- notes submitted by workers
- 5,439
- notes in the seven days to 13 October 2026
- 365
- tenants supported
- 1,000+
Usage figures as at 13 October 2026. Product screens show fictional demonstration records.
Why now
Supported housing standards are changing. England is preparing a new licensing regime and National Supported Housing Standards. Keep your support records organised and ready to review with Casie.
Built for providers,
by providers.
Casie started inside a supported housing provider, with a council that wanted weekly evidence and a team that was too busy supporting people to write it all up. The notes were not getting written. Now they are. Everything on this page runs there today.
Your supported housing software questions.
What is Casie?
Casie is supported housing software for UK providers. It brings tenant records, support notes, welfare checks, support plans, risk assessments, properties and rooms into one place for support workers and managers.
How does Casie use AI for support notes?
Workers can record a session, dictate afterwards or type their notes. Casie drafts a structured note from that information. A staff member reviews it before saving it to the tenant’s record.
Can Casie help us prepare evidence for a council review?
Casie keeps support notes, plans, risks and contact history together for each tenant. Staff can choose a date range and download the records already in Casie for review. Your team remains responsible for the quality of its records and meeting the requirements that apply to your service.
How long does it take to get started?
Days, not months. We set Casie up with you, bring your tenant records in, and walk your team through it. There is no data entry marathon.
We’re switching from another system. Is that painful?
No. Send us what you have, whether that is spreadsheets, Word files or an export, and we load it before you start. Your team opens Casie with every tenant already there.
Do our workers need training?
Casie is built to be picked up in an afternoon, and we train every new team anyway. Managers get a walkthrough of the review side on a call.
Does it work on our workers’ own phones?
Yes. Casie runs in the browser on any phone or computer. Nothing to install, nothing to buy.
What does it cover?
Support notes, welfare checks and missed visits, sign-ups and signatures, support plans, risk assessments, properties and rooms, and the exports the council asks for. One record per tenant, with everything in it.
Where is our data stored, and can we take it with us?
In the UK, on servers in London, over encrypted connections, with each organisation’s data kept separate. Every tenant’s file downloads as Word documents at any time. They are your records.
See what Casie can do for your team.
A personal walkthrough of how Casie helps your team record support, manage tenants and stay on top of compliance.
Or email us